How do I file a complaint against Disneyland?

How do I get ahold of Disneyland customer service?

Help Center

Please call Guest Services at (714) 781-4565. Guests under age 18 must have parent or guardian permission to call.

Does Disney respond to complaints?

Does Disney respond to complaints? Yes they do.

Can you email Disneyland?

It’s not always the happiest place on Earth; here’s how to complain to Disneyland. Call or email Disneyland in order to file your complaint with the original Disney theme park. … To file a written complaint, email Disneyland here, and choose “resort feedback” as the reason for your message from the dropdown menu.

Will I get a refund from Disneyland?

While refunds are not available on Disneyland Theme Park Tickets, I am very happy to inform you that you can cancel your Disneyland Theme Park Reservation and make a new reservation that will fit your schedule.

How can I speak to Disneyland?

If you need to speak to a live customer service representative in Disneyland customer service you need to dial 1-714-781-4565. To speak with a live agent, you need to stay on the line (typical waiting time is about 1-2 minutes).

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Can I give my Disneyland ticket to someone else?

No. Once a person uses a Disney Theme Park Ticket, all subsequent admissions are specific to that person and cannot be transferred to anyone else. If you have not yet used a ticket, you may transfer it to another person. You may also buy a new theme park ticket online or at the theme park Main Entrance.

Does Disney respond to emails?

In general, they will respond to email. In general, they will do ABSOLUTELY NOTHING about it. They have standard form letters that they send that they adapt to the situation.

How do you compensate an unhappy customer?

17 Ways to Deal With Unhappy Customers

  1. Don’t React First. Listen and put yourself in his or her shoes–it makes a difference. …
  2. Find the Median Between Needs. Customers are human beings. …
  3. Be on Their Team. …
  4. Use Their Insight. …
  5. Don’t Disagree Right Away. …
  6. Let Them Lead to a Solution. …
  7. Make the Customer Whole. …
  8. Tell Them They’re Right.

How much do Disney guest relations make?

The typical Disney Parks Guest Relations Cast Member salary is $14 per hour. Guest Relations Cast Member salaries at Disney Parks can range from $12 – $17 per hour.

How do I contact Disney by email?

Contact Us To send e-mail to, please type your e-mail address in the “From” box, type your message in the “Message” box, and click “Send.” To send a message to another area of, please click here.

Can I cancel my Disneyland ticket?

Tickets are nontransferable and must be used by the same person on any and all days. … Disney shall have the right to cancel any tickets or entitlements at any time and for any reason, and provide an applicable refund. Tickets are nonrefundable unless cancelled by Disney.

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Do unused Disneyland tickets expire?

Unused single-day tickets that originally expired on December 30th, 2021 or March 31st, 2022 will now expire on December 30th, 2022. And, those who have not used any days on their multi-day tickets set to expire on January 12th, 2022 or April 13th, 2022 will now have until January 12th, 2023 to use the tickets.

What does it mean to reassign a Disney ticket?

If you reassign a ticket, the original Park Reservations will remain with the original person, and you’ll need to make new Park Reservations for the second person – which can now be done since they now have a ticket.

Is Disneyland refunding tickets due to Covid?

Due to the continued uncertainty of the pandemic and limitations around the reopening of our California theme parks, we will be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current Annual Passport program.

Is Disneyland going to open in 2020?

The Disneyland Resort began welcoming out-of-state guests on June 15, 2021. The Disneyland Resort is now open! We couldn’t be more thrilled to welcome everyone back to “The Happiest Place on Earth!” Downtown Disney District at the Disneyland Resort has been successfully reopened since July 9, 2020.