If the Disney Plus app on your Samsung TV is displaying a blue or black screen, you’ll need to reset the Smart Hub. To do this, press the ‘Home’ button on your remote > select ‘Settings’ > ‘Support’ > ‘Self Diagnosis’ > ‘Reset the Smart Hub. ‘ Keep your login in mind, as it will have to be reentered.
Why is the Disney Plus app not working on my Samsung Smart TV?
To solve this issue, you will need to reset the Smart Hub. Make sure you have all your apps logins in mind, because this will restart everything in your TV. Remember that this troubleshooting will restart all the settings in your TV so you will need to reload and relog in to your apps.
How do you reset Apps on Samsung Smart TV?
With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. This should only take about 5 seconds.
How do you reset Disney Plus TV?
Try to Restart/Re-install Disney Plus App
Shut down your device, uninstall the Disney Plus app, cut the power, wait for a few minutes, plug the device back in, power up, and reinstall the app. Try Disney Plus again on your streaming device.
Why can’t I download Disney+ on my Samsung TV?
If Disney+ does not appear, it means that your TV is not compatible. You can still get Disney+ by connecting one of the many devices that are compatible with Disney+ to your TV.
Why can’t I access Disney Plus on my TV?
General Disney Plus Troubleshooting Tips
Sometimes all you need is to refresh your connection. Reset your Wi-Fi modem. Sign out of Disney Plus on all devices and sign in again. Delete the Disney Plus app and re-download it from your device’s app store and log in again.
How do I get Disney+ on my smart TV?
It’s easily done.
- Sign up to Disney Plus.
- Make sure your TV is connected to the internet.
- On your home screen, navigate to the Play Store icon.
- In the search box type “Disney+”
- Select the Disney Plus icon and install. …
- Return to your home screen and you should see a Disney Plus icon. …
- Log in.
How do I download Disney Plus app on my smart TV?
Just head over to TV’s app icon or store. Search for Disney+ and add it to your home screen. Once you launch the Disney+ app, you will just need to enter your email and password to begin watching movies and shows.
Why are apps not working on Samsung TV?
A soft reset shuts the TV down completely and reboots it, rather than placing it just into standby mode. This can solve issues that you may be having with apps. … Press and hold the power button on your remote until the TV turns off and on again. This should only take about 5 seconds.
Why can’t I get apps on my Samsung Smart TV?
You need Smart Hub to access the app store on your Samsung Smart TV. Check if it is installed on your Smart TV. If not, then installed it and then launched your favorite app on your Samsung Smart TV.
Why is Samsung TV Software Update not available?
Samsung rolls out updates for its products from time to time. If your Samsung TV refuses to update, you can try an electrical reset or a factory reset. Check your internet connection, and if necessary, reset it, update the firmware through USB, or try to reset the Smart Hub.
How do I update my Disney Plus app on my TV?
Go to the Updates tab – DisneyLife will appear here if there’s a new version of the app to download. All you need to do is tap Update. How long the update takes will depend on your device and your internet connection. Note: Remember, you’ll need to update the app separately on each of your registered devices.
How do I uninstall and reinstall Disney Plus on my Samsung TV?
Uninstalling and reinstalling the Disney+ app is easy. It can also be helpful in making sure you have the latest version of the app on your device. In your TV’s settings: From the Android TV Home screen, scroll to Settings.
In the Play Store:
- On your Android TV, open the Play Store.
- Find the Disney+ app.
- Select Uninstall.
Why is my Disney+ not working?
You can also try to clear their app caches to fix issues. If you own an Android device, go into Settings > Apps > Disney+ > Storage, then select the “Clear Cache” and “Clear Data” options. If you are using an Android TV device, you can clear your Disney Plus cache by going into Settings > Applications > Disney+.